topic Re: Cashback form in General chat

Cashback form

ArySue — Mon, 27 Nov 2017 13:10:01 GMT

Just purchased a KD65A tv which is awesome but struggling to see where the cashback form is within the Sony site. Can anyone point me in the right direction.

Thanks

ArySue

Re: Cashback form

jumpsuit — Mon, 27 Nov 2017 14:56:18 GMT

Hi @ArySue and welcome to the Community

Nice TV!

Here is the cashback page.

Cheers

Re: Cashback form

ArySue — Mon, 27 Nov 2017 21:07:01 GMT

Thanks Jumpy.

Good to be part of it. Thanks for the link, we have filled in the details but have the message. "Claims must be submitted after 30 days from the date of purchase of the relevant product". In my case I purchased it on the 25th Nov so this would put it Christmas Eve. Is that correct ??? The offer runs from 24th Nov to 24th Dec so I am presuming Sony are processing after the offer period has finished. Worse case is we will just need to diarise an event reminder and just continue to watch the delights that the TV has to offer - which are many.

Thanks

ArySue

Re: Cashback form

Blencogo — Mon, 27 Nov 2017 22:59:55 GMT

You will have plenty of time to make your claim.

Claims must be received before midnight on 31 January 2018 so, you have between christmas eve and 31 January to make your claim.

Re: Cashback form

Pagkalis — Mon, 25 Dec 2017 15:21:45 GMT

That link is no longer working.

Does anyone else have another link?

Re: Cashback form

Pagkalis — Mon, 25 Dec 2017 15:22:24 GMT

That link is no longer working.

Re: Cashback form

Pascale_F — Mon, 25 Dec 2017 16:40:23 GMT

Hi Pagkalis,

Welcome to the community.

I think the website is experiencing technical issues, which the team are aware of. Thank you for your feedback, which I'm also passing on to the team.

Please try again tomorrow and if there are still issues, the best thing to do is to call Sony Support about this on Wednesday morning.

Best wishes,

Pascale_F