topic Re: Vertical green lines on my tv screen in General chat

Vertical green lines on my tv screen

ali6315 — Sun, 29 Oct 2017 18:11:54 GMT

Hi my Sony KDL42W705B smart tv has just developed vertical green lines on the screen. It's only just over 2 years old. Does anyone know what's causing it?

Re: Vertical green lines on my tv screen

Pascale_F — Mon, 30 Oct 2017 11:32:22 GMT

Hi ali6315,

Welcome to the community and thank you for your message. We are looking into this and someone will get back to you soon.

Best wishes,

Pascale_F

Re: Vertical green lines on my tv screen

cass_n — Mon, 30 Oct 2017 11:50:39 GMT

Hi @ali6315,

Here are some troubleshooting steps that you can try: http://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/125693#Lines

If these don't help to resolve the issue, your TV might need a repair, so the next step would be to get in touch with Support (details here).

Cheers,

Re: Vertical green lines on my tv screen

Plymouthboyuk — Fri, 03 Nov 2017 18:44:06 GMT

I had this on the same TV. As it was under guarantee I had a full rebate on what I paid for the TV as it was not viable to repair the TV