Camera app Xperia XA2 - soft snap filter

Line.BB — Tue, 14 Jan 2020 09:52:07 GMT

Hi everybody,

I'm having a problem with my camera app at my Sony Xperia XA2 mobile. It's the standard app and the problem started after a reset of the mobile in September.

When I'm taking pictures of faces inside forexample, the pictures often turns out blurry - most visible in the characters/borders of the face. It looks like a filter to make it more beautiful - the automatic mode is switching to "soft snap" (Danish: "blødt snap"), but there's no way to remove it or change it. I could choose manually camera, but that's different. Can someone help me? Maybe with another app? Or how to remove that filter?

-Line

Re: Camera app Xperia XA2 - soft snap filter

Sean_Mc — Wed, 15 Jan 2020 10:18:05 GMT

Hi Line,

Welcome to the Sony Community.

As this is the Sony Electronics forum I would recommend posting your question over on the Sony Mobile community here for further help.

Best wishes,

Sean

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Camera app Xperia XA2 - soft snap filter

Re: Camera app Xperia XA2 - soft snap filter