topic Recording in General chat

Recording

Smeg-headd — Sat, 11 Jan 2020 17:32:30 GMT

Why can’t I record on Sony 49xg8396 just bought it and I am a little disappointed because I cannot record on it. Is there a fix for this

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IamNic — Sat, 11 Jan 2020 18:27:30 GMT

Hello @Smeg-headd,

do you have a HDD connected to the TV?

- Nic

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Smeg-headd — Sat, 11 Jan 2020 21:32:32 GMT

Yes two tbs

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Smeg-headd — Sat, 11 Jan 2020 21:33:02 GMT

Not powered though.

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IamNic — Sat, 11 Jan 2020 22:16:54 GMT

Hello @Smeg-headd,

have you checked that the hard drive is recommended by Sony? There are so many hard drives out there, with so many different specifications, that you should really check the recommended drives or at least specs before buying just any harddrive.

Kindly check the following help articles:

https://community.sony.de/t5/how-tos-faqs-tvs-home-cinema/how-to-record-tv-programmes-using-usb-recording/ba-p/1961840

https://community.sony.de/t5/how-tos-faqs-tvs-home-cinema/usb-hdds/ba-p/2486332

- Nic

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Smeg-headd — Wed, 15 Jan 2020 13:37:42 GMT

Thank you for your help. Got it sorted ok. I had to disable you view which is a TV guide in the uk. And it seems to be working fine now.