topic Sony 360 problem in General chat

Sony 360 problem

Sir.Billy — Sat, 07 Dec 2019 00:40:34 GMT

Hi, I recently had a phone upgrade and it came with Sony WF-1000XM3 wireless headphones, that are compatible with 360. I have been told that I need a gift code to to finalise 360 setup. However, I can't find a gift code on any of the paperwork. Has anyone experienced the same?

Re: Sony 360 problem

Sean_Mc — Tue, 10 Dec 2019 14:37:02 GMT

Hi Billy,

Welcome to the Sony Community.

My understanding is that 360 Reality Audio works with your smartphone, any headphones, and a subscription to a premium music streaming service.

Can you give me more details on what the promotion was been offered?

Best wishes,

Sean

Re: Sony 360 problem

Sir.Billy — Wed, 11 Dec 2019 16:29:45 GMT

Hi Sean.

Thanks for the your reply. I have sorted out my problem with Deezer hi-fi. The problem was that when you are setting up 360 from the Sony headphone connect app, it gives you three subscription apps to choose from. However, there is nothing to say that you needed Deezer hi-fi for instance and opting for Deezer family, Deezer locked me out of getting to hi-fi ( a simple upgrade facility would have sorted that)

To answer your query, the Sony headphones connect directs you to a choice of Deezer 3 months free trial and Tidal and Nugs-Net are both offering 30 days free trial.

Hope this helps

Kind regards

Billy

Re: Sony 360 problem

Sean_Mc — Wed, 11 Dec 2019 16:49:31 GMT

Hi Billy,

Thanks for letting us know you managed to sort the problem out.

Best wishes,

Sean

Re: Sony 360 problem

Sir.Billy — Wed, 11 Dec 2019 16:55:27 GMT

Nice one Sean, glad to be off help. Here's to many hours of awesome music.

Best regards

Billy