topic Re: Sony Summer Cashback in General chat

Sony Summer Cashback

Touchbase2 — Wed, 06 Nov 2019 22:34:07 GMT

I also bought a camera qualifying for the Summer Cashback Scheme. I have now spent some considerable time trying all the suggested ways trying to get registered on the scheme without success. So far have received several different messages from Cannot be found to "Oops, something went wrong" please try later. Totally frustrated- not what I would have expected from a supposedly reputable company. Help!!!!

Re: Sony Summer Cashback

Pascale_F — Thu, 07 Nov 2019 19:39:31 GMT

Hi Touchbase2,

Welcome to the community.

I'm just going to try to find some answers for you. In the meantime, maybe someone else in the community might have some ideas.

Thanks,

Pascale

Re: Sony Summer Cashback

jumpsuit — Thu, 07 Nov 2019 19:48:26 GMT

Hi @Touchbase2 and welcome to the Community

Can you give us some more information as to during which stages of the cashback claim

you get these errors?

Also have you tried using a differtent browser such as Chrome?

(If you haven't already.)

Re: Sony Summer Cashback

The_Black_Rose — Fri, 08 Nov 2019 15:26:36 GMT

Hi Touchbase2,

The summer campaign has ended ! If you've not submitted your claim before the 1st of November, you won't be able to.

Cheers,

The_Black_Rose

Re: Sony Summer Cashback

Touchbase2 — Wed, 13 Nov 2019 20:46:57 GMT

OK. Thanks