topic Re: Live event wouldn't work on PS4 in General chat

Live event wouldn't work on PS4

J.Flynnzby — Sun, 01 Sep 2019 12:36:31 GMT

I paid 17.95 for a box office event that was available through the Playstation Store, and when I went to watch it I continually got a "problem with the video" message, and it never worked. If anyone seeing this could point me in the right direction for a refund from Sony/PlayStation and a way to speak to their customer support team, that would be great.

Re: Live event wouldn't work on PS4

Sean_Mc — Mon, 02 Sep 2019 12:42:10 GMT

Hi there,

Welcome to the Sony Community.

As this is the Sony Electronics forum, I'd recommend posting your question in the Sony PlayStation community page here for further help.

Best wishes,

Sean