topic Re: Cash back I have been waiting over three months for my cashback - is this a Sony scam? in General chat

Cash back I have been waiting over three months for my cashback - is this a Sony scam?

davidkirshner — Sun, 24 Mar 2019 10:05:46 GMT

I have been waiting three months for my £100 cashback. I am continually fobbed off. I notice the web is full of these cases - an obvious Sony scam. Can't believe a company fo big can act in this way. I have sent letters to my MP, and the Standards Authority - I guess solicitor's letter is next. Buyer beware - buy elsewhwere.

Re: Cash back I have been waiting over three months for my cashback - is this a Sony scam?

jumpsuit — Tue, 26 Mar 2019 12:36:42 GMT

Hi @davidkirshner and welcome to the Community

Other members have run into problems with the cashback procedure, however

please be assured it really isn't a scam.

We've managed to help alot of people get their claims sorted out.

What have Support said to you about your claim?

Did you ever receive any emails confirming your claim?

The more info you can give us. the better

Re: Cash back I have been waiting over three months for my cashback - is this a Sony scam?

no-click — Sat, 06 Apr 2019 09:33:30 GMT

Hi , My claim was repeatedly rejected by Sony even though all info requested had been sent.

As a purchaser my contract is with the retailer I bought the Camera from so I went to them, Wex

and reminded them that I purchased the camera based on the price advertised which included the cashback offer. They took the matter up with Sony and my cashback appeared quite soon after.

Your contract is with your retailer so go back to them.