topic Cannot turn off "Do not disturb" in XZ Series

Cannot turn off "Do not disturb"

alain1960 — Thu, 15 Jun 2017 12:43:21 GMT

I am not able to disable the DND mode.

Re: Cannot turn off "Do not disturb"

Emir1 — Thu, 15 Jun 2017 13:28:49 GMT

Hi @alain1960!

There are a few ways which you can exit the Do not Disturb mode, I'll mention 2 for you!

The absolutely simplest way would be to try to tap the volume up button twice on the side of your device, this should make the device go in to a normal volume mode so that you may raise the volume to your liking.

The other method is to swipe your finger from top to bottom of your display twice, so that you reveal the notification settings, then simply tap "Alarms only" (it could say something else depending on the mode). It will make you exit the mode, here's a screenshot I took for you which shows you where to tap!

Let me know if that helped!

Re: Cannot turn off "Do not disturb"

alain1960 — Thu, 15 Jun 2017 14:59:50 GMT

thank you i'll give a try

Re: Cannot turn off "Do not disturb"

Emir1 — Thu, 15 Jun 2017 15:06:49 GMT

Great! Please keep me updated with how it went and if you require further assistance too.