topic Re: Xperia Xz`s battery drains very quickly (Build No 41.2.A.2.223) in XZ Series

Xperia Xz`s battery drains very quickly (Build No 41.2.A.2.223)

Thiha — Sun, 04 Jun 2017 11:50:30 GMT

Since I updated to the latest version (build No 41.2.A.2.223) my phone battery drains very quickly and the phone faced heat problem.Moreover sometimes apps not responding and lack of response at home.When dailing the `do not distrub mode' automatically come out. The most facing problem is the battery drains quickly in standby mode even i haven`t use the wifi, mobile data,GPS.Also facing in camera apps when taking picture in slow shutter speed,very hot and not responding.

So how next update will brings these bus fixes for us .I hope so.

Re: Xperia Xz`s battery drains very quickly (Build No 41.2.A.2.223)

CameronT — Mon, 05 Jun 2017 02:00:43 GMT

Hi @Thiha, I am sorry to hear you're having difficulty with your battery life.

As a test, could you please try your phone in safe mode and see if you experience the same issues?

Re: Xperia Xz`s battery drains very quickly (Build No 41.2.A.2.223)

yang_man — Mon, 05 Jun 2017 08:20:56 GMT

I am also facing the same problem, power does not last more than four hours on a full charge since I upgraded to the latest version of Android two days ago.

Please do something quickly as I am tired of lugging a power bank everywhere I go.

Thank you

Re: Xperia Xz`s battery drains very quickly (Build No 41.2.A.2.223)

Asyo — Wed, 07 Jun 2017 05:32:01 GMT

any fix on this? same here after nougat 7.1.1 build 223 "Power Idle" consumes 10-15%... full charge not last for a day normal use

Re: Xperia Xz`s battery drains very quickly (Build No 41.2.A.2.223)

dante2086 — Wed, 07 Jun 2017 12:01:37 GMT

I am experiencing the exact same thing. Good to know I'm not the only one experiencing this. The battery life was bad before, but now it's abysmal.

Re: Xperia Xz`s battery drains very quickly (Build No 41.2.A.2.223)

CameronT — Thu, 08 Jun 2017 01:06:03 GMT

Hi everyone,

Can you please test your devices in safe mode and let me know if you experience the same issue.

A lot of downside to the new Nougat 7.1.1 on Xperia XZ

Idzagi — Thu, 08 Jun 2017 03:12:11 GMT

I've experienced a lot of downside on 7.1.1 compared to 7.1.

Lag issues:

- While playing games (even on a casual games which doesn't use too much resources)

- While browsing on Google Chrome

- While watching videos (used MX Player)

- Basically the whole phone lags up when the phone is warmer than usual

Battery issues:

- Drain out much faster than 7.1 (seems like a 40% increase in battery drainage)

- Battery charging takes like 70% longer to fully charge

Heat issues:

- Phone now heats up faster than previous update

These are the issues I've experienced so far. Pls fix them quickly. It gets worsen after the update.

No network no signal after restart mobile

ksw87a1 — Thu, 08 Jun 2017 03:28:54 GMT

The mobile suddenly no cellular signal after i restart it.

no problem for WiFi.

Build number: 39.2.A.0.417

i have tried this article (https://recomhub.com/blog/how-to-fix-no-service-on-sony-xperia-xz/)

for `Run Ping test`, the result is

IPv4: Fail(2)

IPv6: Fail(2)

HTTP Client test: Fail: IOException

for `IMEI Number`, i can see two IMEI Number items when i dial `*#06#`

And i found that

- on Settings > More > Mobild networks > Preferred network type,

i can see `WCDMA only`, `GSM only`, `WCDMA (preferred)/GSM` and `LTE (preferred)/WCDMA/GSM`.

it is selected `LTE (preferred)/WCDMA/GSM` but i can't change other items even if i tap to select others.

- on Settings > More > Mobild networks > Network operators

it shows `Select a network operator`,

i want to click to enter it but the page will be showing "Searching..." continuously.

Please advise.

Re: No network no signal after restart mobile

Uliwooly — Thu, 08 Jun 2017 04:46:01 GMT

@ksw87a1

Which Xperia do you have?

Also, have you repaired the phone with XC >>> Xperia Companion

Re: No network no signal after restart mobile

ksw87a1 — Thu, 08 Jun 2017 09:26:34 GMT

hi @uliwooly

My mobile is Xperia XZ, Android 7.0 (Nougat)

And I'm trying to use `Xperia Software Repair` but it cannot detect my device on the step 5.

5. `Wait until the application automatically proceeds to the next step`

Re: Xperia Xz`s battery drains very quickly (Build No 41.2.A.2.223)

Beachy1985 — Thu, 08 Jun 2017 12:29:43 GMT

@CameronT wrote:
Hi everyone,

Can you please test your devices in safe mode and let me know if you experience the same issue.

Hi Cameron, I've tried the phone in safe mode. I left the phone in safe mode for an hour without any Internet connection active and the battery didn't drop from 90%, which is what it was on when I started safe mode. I then activated WiFi and used the phone for a further hour.

As you can see from the screenshots, the battery has dropped by 4% and the phone idle drain still persists. In normal use I experience phone idle battery drain at a rate of about 25mAh every hour. My wife has an Xperia XA and only experiences a drain of 20mAh in total during over 7.5 hours of use.

I look forward to your response.

Re: No network no signal after restart mobile

ksw87a1 — Thu, 08 Jun 2017 15:05:16 GMT

@uliwooly

After i try again with another computer, I can try repaired the phone with XC but it still not work.

And i have tried to change other sim card, it also not work.

Re: Xperia Xz`s battery drains very quickly (Build No 41.2.A.2.223)

CameronT — Fri, 09 Jun 2017 00:37:00 GMT

@Beachy1985,

The Xperia XA has a slower CPU so I would expect it to drain slower than you Xperia XZ.

Did you notice that the drain was significantly slower while in safe mode? If so, there is likely a third party app that is causing the problem. If not, please try the software repair using Xperia Companion.

Re: Xperia Xz`s battery drains very quickly (Build No 41.2.A.2.223)

Beachy1985 — Fri, 09 Jun 2017 06:28:32 GMT

@CameronT

Battery appeared to drain at the same rate in safe mode as it does in normal mode. If a 3rd party app is the issue, should I expect to see that app mentioned on the battery stats?

Many Thanks

Re: Xperia Xz`s battery drains very quickly (Build No 41.2.A.2.223)

CameronT — Fri, 09 Jun 2017 06:34:50 GMT

@Beachy1985,

You won't always see the app reflected in the battery stats, but if it was the same in safe mode then it won't be a third party app anyway. I recommend you perform a software repair using Xperia Companion.

Re: Xperia Xz`s battery drains very quickly (Build No 41.2.A.2.223)

Beachy1985 — Fri, 09 Jun 2017 06:39:53 GMT

@CameronT

I performed a software repair a couple of weeks ago, this was after I'd received the OTA update to 7.1.1 which I had hoped would resolve this issue, however the software repair hasn't improved it.

Have you any other suggestions I could try?

Many thanks

Re: Xperia Xz`s battery drains very quickly (Build No 41.2.A.2.223)

BR_NL — Tue, 04 Jul 2017 20:08:17 GMT

Hi there,

I have the same problems as some of you guys. With my XZ it seems it started with the security update of june. Some days for the last weeks it wouldn't last 20 hours.

Last weekend i seemed to solve the battery drain with these two actions (found in some other forum-item):

- disable automatic scanning of Wifi and bluetooth for precise location (setting - location - <3-dot-iconright corner> - scanning).

- Clear all cache memory (settings - storage and memory - storage - internal shared storage - cachememory)

Apparently a hard reset of the device (Volume up and Off-button for 10 seconds) does not clear this cache.

I'm not a big user, but battery life with stamina will exceed well over two days.

Good luck with this.

Re: Xperia Xz`s battery drains very quickly (Build No 41.2.A.2.223)

CameronT — Wed, 05 Jul 2017 00:16:18 GMT

If the software repair hasn't resolved the issue then all I can suggest from this point will be to contact your Local support team to arrange an assessment. Good luck.