https://community.sony.se/t5/xz-series/not-recieving-texts/m-p/3562566#M18165 <P>When you changed your phone, did you also change your sim card to a newer sim card?</P><P>In that case it might be the reason that the old sim card is still set to primarily receive texts.</P><P>Then you need to open the phone app and dial *222# (followed by the green phone).</P><P>This should activate messaging services on your new sim card and allow you to receive texts.</P><P>Probably other providers use different dial codes. *222# at least does the trick for Telekom Germany.</P><P>If it doesn't work for you, you might want to call your provider and ask for the correct dial code&nbsp;</P><P>to activate messaging on your new sim card.</P> Tue, 04 Jul 2017 06:52:54 GMT DJAxcess 2017-07-04T06:52:54Z https://community.sony.se/t5/xz-series/not-recieving-texts/m-p/3562564#M18163 <P>Just bought a new phone and kept the same number now not recieving texts. I've completed a factory reset and deleted all messages but still not recieving them. Please help <SPAN class="lia-unicode-emoji" title=":face_with_tears_of_joy:"><span class="lia-unicode-emoji" title=":face_with_tears_of_joy:">😂</span></SPAN></P> Tue, 04 Jul 2017 00:24:31 GMT https://community.sony.se/t5/xz-series/not-recieving-texts/m-p/3562564#M18163 Wiggers1 2017-07-04T00:24:31Z https://community.sony.se/t5/xz-series/not-recieving-texts/m-p/3562565#M18164 was your previous phone an iPhone by any chance? if yes, you'll need to deactivate iMessage in order to receive texts <A href="https://selfsolve.apple.com/deregister-imessage" target="_blank" rel="nofollow noopener noreferrer">https://selfsolve.apple.com/deregister-imessage</A> Tue, 04 Jul 2017 05:09:14 GMT https://community.sony.se/t5/xz-series/not-recieving-texts/m-p/3562565#M18164 najodleglejszy 2017-07-04T05:09:14Z https://community.sony.se/t5/xz-series/not-recieving-texts/m-p/3562566#M18165 <P>When you changed your phone, did you also change your sim card to a newer sim card?</P><P>In that case it might be the reason that the old sim card is still set to primarily receive texts.</P><P>Then you need to open the phone app and dial *222# (followed by the green phone).</P><P>This should activate messaging services on your new sim card and allow you to receive texts.</P><P>Probably other providers use different dial codes. *222# at least does the trick for Telekom Germany.</P><P>If it doesn't work for you, you might want to call your provider and ask for the correct dial code&nbsp;</P><P>to activate messaging on your new sim card.</P> Tue, 04 Jul 2017 06:52:54 GMT https://community.sony.se/t5/xz-series/not-recieving-texts/m-p/3562566#M18165 DJAxcess 2017-07-04T06:52:54Z