topic Re: XZ Premium not saving video in XZ Series

XZ Premium not saving video

lawnmowerdeth — Fri, 30 Jun 2017 00:21:06 GMT

Hi, I've had this phone for a few days now and whenever I shoot a video that goes longer than say 30seconds the phone will then continuously buffer as if trying to save the file but cannot seem to do it. The Camera screen is still displayed and shows a live picture, however there is a little blue spinning circle in the corner indicating it's saving... It will stay like this indefinitely. If I get out of the screen the phone will then save a file about 500kb and says it cannot play the video...

Re: XZ Premium not saving video

Uliwooly — Fri, 30 Jun 2017 01:03:04 GMT

@lawnmowerdeth

Where are you saving the videos?

Re: XZ Premium not saving video

lawnmowerdeth — Fri, 30 Jun 2017 04:27:25 GMT

Not sure, it just says "Save location" with a blue slider next to it. Doesn't give me an option to change the location, and it doesn't give me the a directory location for the few videos that have worked.

Re: XZ Premium not saving video

Uliwooly — Fri, 30 Jun 2017 04:43:35 GMT

@lawnmowerdeth

Open the camera > settings > storage > internal storage > restart the phone > try again

Re: XZ Premium not saving video

lawnmowerdeth — Sat, 01 Jul 2017 05:39:30 GMT

Thanks heaps, I think that helped me fix the problem. It was set to store to internal storage, so I changed it to sd card then back to internal storage. It then prompted me with a bunch of permissions, which was probly the problem...Although it's weird it would be saving smaller videos without the need for permission...Anyway it seems to be working now. Cheers.