topic Re: Unresponsive UI while receiving WhatsApp messages in XPERIA archive

Unresponsive UI while receiving WhatsApp messages

Pradeepu — Thu, 29 Jun 2017 14:53:52 GMT

When I switch my mobile data on and I start getting WhatsApp messages, the UI turns completely unresponsive. I think this is a bug?

Could someone please help? Anyone else facing the same issue?

Uliwooly — Thu, 29 Jun 2017 20:48:56 GMT

how much free internal storage does your phone has?

Pradeepu — Fri, 30 Jun 2017 13:12:33 GMT

44% used, in other words 56% free...14 GB of 32 GB used. Let me know if you need anything more. Thanks.

CameronT — Mon, 03 Jul 2017 02:43:50 GMT

Hi @Pradeepu, I am sorry to hear about this.

Try resetting whatsapp. To do this please go to Settings > Apps > Whatsapp > Force Stop > Storage > Clear Data, then restart the phone.

Pradeepu — Mon, 10 Jul 2017 17:18:29 GMT

I did and it didn't work. I installed.66 update but the issue is still there...any other ideas?