topic Re: Xperia M4 Aqua won't turn back on in XPERIA archive

Xperia M4 Aqua won't turn back on

Myel — Mon, 12 Dec 2016 10:47:44 GMT

Hi. I'm having some issues with my Sony Xperia M4 Aqua. I was using it to take pictures on a pool and i'm kind of confident that it won't affect the phone with some water splash and wet hands. And i'm not even letting it submerge into the pool because i don't want to risk it that much. I always wipe the phone with a dry cloth every time i take some pictures. But then after a few more shots, the touch wont work and the camera is stuck. after a few minutes the screen shows some green vertical lines then the phone suddenly turned off. Now i was kinda concerned but remained calm. I left the phone on my bag to dry out for about 4 hours. After that i tried to turn it back on but it just shows the SONY logo for a few moments then shuts down again, with the BLUE LED LIGHT ON. tried everything i read here, but unfortunately nothing helped. Tried to look for the nearest Sony Service Center but It's under renovation. Any advice? thanks!

Re: Xperia M4 Aqua won't turn back on

Shen02 — Mon, 12 Dec 2016 12:03:06 GMT

what condition when u put your device on bag..??

Re: Xperia M4 Aqua won't turn back on

Uliwooly — Mon, 12 Dec 2016 17:40:59 GMT

@Myel

Contact Sony directly >>> Local support and request a vacuum test, that will prove who is at fault, other than that place it in a bowl/bag with rice for 24hrs

Re: Xperia M4 Aqua won't turn back on

Myel — Mon, 12 Dec 2016 21:48:46 GMT

phone's already dead when i put it on my bag.

Re: Xperia M4 Aqua won't turn back on

Myel — Mon, 12 Dec 2016 21:53:04 GMT

I'm planning to bring the phone up to the store where i bought it to ask for any advice and to ask if the product warranty covers this kind of damage. The nearest Sony Repair Center here is temporarily closed and will be moving to a new location.