https://community.sony.se/t5/e-series/broken-screen/m-p/3568227#M3523 <P>I was recently out on a day out with my kids and had my phone in my pocket when i went to look at the time i noticed my screen was cracked i got it priced in 02 they said £100 to send it away and get it fixed but my phone is under warrenty with sony should i have to pay anything towards it or does it get covered under my warrenty as i dont know how it happened as it was in my pocket in a leather phone case.</P> Fri, 01 Sep 2017 00:17:45 GMT Craig99 2017-09-01T00:17:45Z https://community.sony.se/t5/e-series/broken-screen/m-p/3568227#M3523 <P>I was recently out on a day out with my kids and had my phone in my pocket when i went to look at the time i noticed my screen was cracked i got it priced in 02 they said £100 to send it away and get it fixed but my phone is under warrenty with sony should i have to pay anything towards it or does it get covered under my warrenty as i dont know how it happened as it was in my pocket in a leather phone case.</P> Fri, 01 Sep 2017 00:17:45 GMT https://community.sony.se/t5/e-series/broken-screen/m-p/3568227#M3523 Craig99 2017-09-01T00:17:45Z https://community.sony.se/t5/e-series/broken-screen/m-p/3568228#M3524 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1065631">@Craig99</A></P><P>I'm sorry to hear that but this is a global user based forum, it'll be wise to contact your <A href="https://community.sony.co.uk/t5/c-sonymobile/Local+support/pd-p/contact_us" class="lia-product-mention" data-product="13-1">Local support</A>&nbsp;and O2 regarding this. There are myriad reasons on how the screen could crack, maybe it got bent, or you sat on it, or was hit, I understand the frustration.&nbsp;</P> Fri, 01 Sep 2017 00:30:26 GMT https://community.sony.se/t5/e-series/broken-screen/m-p/3568228#M3524 Uliwooly 2017-09-01T00:30:26Z