Bravia KD43XD8077 bricked by Android update

Hyperion07 — Tue, 04 Feb 2025 14:27:52 GMT

My Sony Bravia has functioned pretty perfectly for the last 8 years. But the last Android auto update has bricked the TV. I took it to a local repair shop and they confirmed that the motherboard has been broken by the update. The TV is well out of warranty, and a replacement part has been quoted at £185, but replacing it would apparently remove the ability to use Netflix. So perhaps not worth even considering. But I’d say Sony were entirely responsible for this part breaking. It should have lasted years more. Please can someone from Sony comment/help?

Vital stats:

- Purchased 21st November 2016 for £629 from John Lewis.
- Serial number 6702295.

Re: Bravia KD43XD8077 bricked by Android update

TheGOAT — Sun, 09 Feb 2025 16:54:40 GMT

@Hyperion07 I think you shall reach their customer service to speak with an agent directly it would be better: https://services.sony.co.uk/supportmvc/en/contact/

topic Re: Bravia KD43XD8077 bricked by Android update in Android TV

Bravia KD43XD8077 bricked by Android update

Re: Bravia KD43XD8077 bricked by Android update