topic KD-48A9 turning itself back on in Android TV

KD-48A9 turning itself back on

ccarmock — Mon, 23 Dec 2024 19:26:29 GMT

I have a KD-48A9, which is running the latest firmware 6.6152. I find that sometimes after watching a recording made on my Panasonic DMR-BWT800, when I put the Panasonic into standby and then turn off the TV a few seconds later it will turn on again.

I turn it off again and a few seconds later it will turn on.The two external devices connected are the Panasonic recorder mentioned and a Sky+HD box.

I find that if I long press the TV power button and then do a restart, wait for it to come back on and turn off again then it will stay off. This makes me feel it is not a connected device, but rather a software bug on the TV. Has anyone else experienced this?

Re: KD-48A9 turning itself back on

TheRealOG — Fri, 27 Dec 2024 14:04:53 GMT

@ccarmock

Check the On timer or the Bravia sync settings: https://helpguide.sony.net/tv/haep1/v1/en/08-08_02.html

Re: KD-48A9 turning itself back on

ccarmock — Sat, 28 Dec 2024 16:48:22 GMT

Confirmed there are no timers set

Re: KD-48A9 turning itself back on

RogerBill — Mon, 30 Dec 2024 07:58:51 GMT

We have a Sony KD-49XH9505 and a Humax Aura Freeview recorder which also occasionally turns back on. Also we often find the TV has to be restarted in order for it to access the Humax. We only bought the Humax because the HDD recording facility on the Sony was problematic.

We also have a Sony KD-43XH8505 with which we have persevered with HDD recordings. This also often has to be restarted in order to access the HDD. Another problem is that the details for recorded programmes are often wrong.

I've exchanged many messages with Sony Support about these and similar problems since we bought the two TVs in late 2020. I've spent a lot of time responding to Sony Support and experimenting with settings on the TVs and factory resets. Some of the problems were resolved by a software update but otherwise making and watching Freeview recordings on these Sony Android TVs continues to be a frustrating experience.

Re: KD-48A9 turning itself back on

TheRealOG — Mon, 06 Jan 2025 17:58:16 GMT

@ccarmock

I think the Bravia sync settings is the one responsible for turning the TV on by itself! did u check it?

Re: KD-48A9 turning itself back on

TheRealOG — Mon, 06 Jan 2025 18:00:31 GMT

@RogerBill

Did you try these steps: https://helpguide.sony.net/tv/haep1/v1/en/08-10.html

Re: KD-48A9 turning itself back on

ccarmock — Mon, 06 Jan 2025 19:38:04 GMT

Yes I do have Bravia sync enabled as I do want the TV to turn on when the external Panasonic recorder of Sky+HD box is on. The issue is the TV turns itself on when these are not on.

Re: KD-48A9 turning itself back on

RogerBill — Wed, 08 Jan 2025 16:30:30 GMT

Thanks @TheRealOG I have tried all those and more.

Re: KD-48A9 turning itself back on

MaggieGreene — Wed, 15 Jan 2025 17:51:37 GMT

@ccarmock To avoid this issue, you need to follow the steps here: https://helpguide.sony.net/tv/haep1/v1/en/08-08_02.html?hl=turns+on and make sure that you turn the TV off by just pressing the power button without holding it. Also, sometimes when you have a TV box remote control in the same room it causes the TV to turn on by itself.

Re: KD-48A9 turning itself back on

ccarmock — Wed, 15 Jan 2025 20:13:49 GMT

Thank you - timers are all set to OFF. I need the Auto TV on to be active as I DO want the TV to come on when a remote device starts. It isn't a remote device causing this though as I can get a round of 4 or 5 times when every time I turn the TV off it will come on - however if I do then HOLD the off button to reboot the TV fully and then turn off after the reboot it will stay off. The only thing that has happened here is a full reboot - which points to a software problem.

No other remotes in the room, and when turning the TV off it's a quick press of the power button not a long hold to reboot - however eventually a full reboot will solve it for a while

Re: KD-48A9 turning itself back on

MaggieGreene — Tue, 21 Jan 2025 17:15:12 GMT

@ccarmock Make sure to turn the connected devices off first before you switch the TV off and check if it will turn on again.

Re: KD-48A9 turning itself back on

ccarmock — Sat, 25 Jan 2025 16:10:31 GMT

Yes the connected device is off the TV will still repeatedly turn it's back on. If I restart it with a log press of the power button this fixes the issue for a while.

This makes me think it is a software bug

Re: KD-48A9 turning itself back on

TheRealOG — Wed, 29 Jan 2025 17:54:25 GMT

@ccarmock

Disconnect everything and factory reset the TV!