topic Rif.: Sony A8H / Dolby Vision in Android TV

Sony A8H / Dolby Vision

Tracer275 — Fri, 13 Dec 2024 18:57:26 GMT

This subject has probably been covered before, but I would appreciate some help if possible.

Does anyone know if there is a fix for the green hue appearance that appears over the screen when played with anything that has been produced with Dolby Vision on the A8H.

I get this green washed out effect from any source including Netflix/Disney.

Thanks,Michael.

Rif.: Sony A8H / Dolby Vision

rooobb — Sat, 14 Dec 2024 07:25:49 GMT

Have you already done what solved the issue on this thread ?

https://community.sony.it/t5/android-tv/dolby-vision-generates-green-screen-after-last-update-6-6520/m-p/2636671#M37752

Rif.: Sony A8H / Dolby Vision

Tracer275 — Sat, 14 Dec 2024 09:15:03 GMT

Thanks for helping me with this very annoying problem, although I don’t see that anyone should really need to perform a factory reset for a problem like this. Surely Sony should provide an update to remedy this??

Rif.: Sony A8H / Dolby Vision

rooobb — Sat, 14 Dec 2024 11:05:32 GMT

It's up to you. You can wait for a fix (even if Sony suggests to do a reset the TV before or after the upgrade) or try to do something to solve it.

Rif.: Sony A8H / Dolby Vision

Tracer275 — Sat, 14 Dec 2024 13:42:31 GMT

Do you know if this is a common Sony problem?

Rif.: Sony A8H / Dolby Vision

rooobb — Sat, 14 Dec 2024 14:12:09 GMT

I didn't have this issue on my own older A1 but there threads in this forum about this issue as the one I sent to you. There may be other issue related to malfunctioning that could be solved by resetting the TV, I'd give it a try also because even if you contact the support it is the first thing they will ask you to do.