topic Re: Sony Brava KD32W800 in Android TV

Sony Brava KD32W800

Braindead — Wed, 30 Oct 2024 11:30:27 GMT

After purchasing the above I decided to get a professional in to set it up. For 2 days it worked ok but today when I went on to the apps to open itvX it told me 'Oops there is an error' and a code FVP-07-006 came up. I tried the majority of the apps and the same message came up. Anyone had the same problem and if so how did you resolve it please?

Re: Sony Brava KD32W800

CraigJ — Wed, 30 Oct 2024 12:28:45 GMT

I've installed quite a few of these sets. I have to admit they can bit of a glitchy set with issues like this. They especially don't like it when any network settings get changed. They usually need a power cycle(full disconnect from the mains) and all functionality regularly comes back straight away. I know it always seems monotonous "have you done a full restart" but it often cures most issues with these sets.

Re: Sony Brava KD32W800

Braindead — Thu, 31 Oct 2024 06:44:06 GMT

Thanks for your reply. I have tried re-booting my router, switching off from the mains for a few minutes but still get the message something is wrong and the code. No idea how to find the code to be able to see what it says!

I actually downloaded NOW from Google and that actually opens so all the stuff that was already loaded on the TV is what will not open and yet for 2 days it worked!!

Re: Sony Brava KD32W800

CraigJ — Mon, 04 Nov 2024 13:17:24 GMT

It seems you have tried most things. The last thing that I would check is to confirm that the time is correct on your TV. Easiest wat is to click the home button and if the clock is correct the TV should have no problem connecting to the Iplayer servers etc.

After that unfortunately I would be doing a full factory reset to the TV. Then setting it backup again.

Good luck.

Re: Sony Brava KD32W800

Braindead — Tue, 05 Nov 2024 08:56:33 GMT

Hi,
I solved the problem. I had downloaded some of the main channels onto my phone and once I removed these the apps on the TV worked again!