topic most watched channels in Android TV

most watched channels

Mihai29 — Tue, 16 Apr 2024 18:48:02 GMT

Hello all!

I have the Sony OLED 42A90K TV and I have a problem with Most watched channels list from the menu.

When I want to access the channels in that category it appears the message: No matches found.

I want to add that when I am going to the Guide menu for this category of Most watched, i can see the list of channels and the program guide by hour for each channel there.

I performed also a restart of the TV and also an update of the channels.

Please help me with a solution to see again the channels in this category.

Thank you!

Re: most watched channels

Anonymous — Tue, 23 Apr 2024 16:51:52 GMT

Hey @Mihai29, Could you show us a picture of the menu that you see ?

Re: most watched channels

Mihai29 — Tue, 23 Apr 2024 17:10:56 GMT

Hey!

Sure. Here it is:

Re: most watched channels

Anonymous — Wed, 01 May 2024 10:10:08 GMT

Hey @Mihai29

How do you receive your channels? Aerial, satellite?

Re: most watched channels

Mihai29 — Wed, 01 May 2024 10:12:28 GMT

Hey. Cable, digital.

Re: most watched channels

Anonymous — Sun, 12 May 2024 14:23:23 GMT

Hey,

Did you try retuning your channels?

https://helpguide.sony.net/tv/jaep1/v1/en/02-01-02_01.html

Re: most watched channels

Mihai29 — Sun, 12 May 2024 15:00:41 GMT

Hey,

I've tried also retuning the channels. no luck. the same thing for updating the channel list.

There is no missing channel that I receive from the broadcaster.

The funny thing is that when I navigate to the "'Guide'' of the ''Most watched'' group i can see the channels that were the most watched before the list disappeared.

Thanks for the proposed actions.

Re: most watched channels

Anonymous — Mon, 20 May 2024 13:36:13 GMT

Hi @Mihai29, check the Software version v6.7480, try performing factory reset as well