XR-50X90J Media Buttons Won't work on TV remote

Drittz78 — Tue, 03 Oct 2023 13:25:44 GMT

When I switch on my TV (XR-50X90J) sometimes the media and TV buttons on the remote don't work. Other buttons like power and directions do work. I have to power the TV off and on again and the buttons still won't work but after 2-3 minutes the TV soft resets and it works again. TV is up to date. Really fed up with the TV now. Anyone had the same experience with their TV or a fix?

Re: XR-50X90J Media Buttons Won't work on TV remote

Anonymous — Mon, 09 Oct 2023 13:22:18 GMT

Hi,

You can try to unpair your remote control and pair again to test (check out this guide: https://helpguide.sony.net/tv/iaep1/v1/en/07_13.html)

Also, you may try to reset your remote control by removing the batteries, holding the power button for 3 seconds, then inserting new batteries.

Furthermore, you may update your remote software here: https://www.sony.co.uk/electronics/support/televisions-projectors-lcd-tvs-android-/xr-50x90j/articles/00243518

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XR-50X90J Media Buttons Won't work on TV remote

Re: XR-50X90J Media Buttons Won't work on TV remote