topic Re: Sony KD55XE9005 Internet connection drop-outs in Android TV

Sony KD55XE9005 Internet connection drop-outs

Nsider — Fri, 02 Nov 2018 14:32:36 GMT

Hi ,I bought this TV a year ago and all has been fine until the last 5 weeks or so . The TV always connected to internet automatically now however it will not connect to the internet automatically anymore, if I go to settings and turn off date and time using network and then turn back on it will connect to internet however when TV is turned off and unplugged I have to go through the process again .I have all the latest firmware up dates version 7 any ideas

Re: Sony KD55XE9005 Internet connection drop-outs

Anonymous — Sun, 04 Nov 2018 19:23:43 GMT

Hi there,

Have you tried a factory reset?

Best wishes,

Re: Sony KD55XE9005 Internet connection drop-outs

Nsider — Tue, 06 Nov 2018 22:21:40 GMT

Hi Michael no I didn't try a factory reset because I have apps which I downloaded and would have to reinstall also picture settings as well as freesat channels which I had saved in favorites will all have to be saved again I was hoping there might be an easy fix but looking like I may have to do factory reset . Thanks