topic Charlatans in Android TV

Charlatans

fffoolish — Sat, 25 Nov 2017 21:55:35 GMT

Who you mean have i set up my new tv?it's going back because I was promised a 5 year guarantee and I know your company is complicit or there would be an easy way to find any mention of WARRANTY

Re: Charlatans

EdwinaU — Sun, 26 Nov 2017 10:37:08 GMT

Hi there,

We have escalated this to our support team to investigate for you.

Best wishes,

EdwinaU

Re: Charlatans

Owen_G — Mon, 27 Nov 2017 16:52:42 GMT

Hi again,

Could you please let us know the model and serial number for your TV? And also when the device was purchased?

Is there any kind of issue or problem you've found with the TV?

Please remember - if you purchased your TV less than 30 days ago - you'll have to wait until 30 days have passed from the purchase date before you can register your 5 year guarantee.

Thanks,

Owen