topic Re: Sky+HD conecting with KD-55XE8577 in Android TV

Sky+HD conecting with KD-55XE8577

mintycoop — Sun, 22 Oct 2017 07:13:52 GMT

I’m having difficulty conecting my Sky+HD to the new TV all I’m getting is the below

anyone know what’s wrong ?

ive tried all the HDMI’s, turned off Bravia sync, turned the sky onto 756 output

its doing my head in

EdwinaU — Sun, 22 Oct 2017 18:18:06 GMT

Hi mintycoop,

Thanks for your message. We are looking into this and someone will get back to you shortly.

Best wishes,

EdwinaU

Peeoff — Tue, 24 Oct 2017 05:55:46 GMT

Hi, we got the exact same screen when we recently had Sky, with the Sky box in standby and our

Sony TV OFF, we would use the Sky remote to brackets bring the box

out of standby and doing this would also turn the TV and it worked fine!

Try turning on the Sky box first the turn on the TV which would the have

a TV signal to pick up!

cass_n — Wed, 25 Oct 2017 15:45:08 GMT

Let us know how you get on with @Peeoff's suggestion- hopefully it does the trick for you too.

If not, it might be worth checking your HDMI cable (to make sure that it fulfils the required standard and that it's not broken).

Cheers,